Frequently Asked Questions

You can contact us directly any time but take some time and read through the frequently asked questions on our website. If you have requested a quote already and you have some queries on that quote or your itinerary kindly contact our customer support or travel agent directly.


  • How does your company operate?

You can request your quote in three easy steps using our site. You will get a personal trip advisor who will manage your entire itinerary and also dedicates a 100% to get the most suitable coach company for your event or group requirements. You can compare the quotes based on quality, service and price.

  • Are there any surcharges or additional costs involved with using Nationwide Hire?

Not at all. Nationwide hire doesn't charge any extra costs on top of your quote and asking for a quote is free and non-committal.

  • I requested a quote, but I would like to adjust my itinerary?

With group transfers, itineraries often change. Just contact your personal Nationwide Hire travel agent, and they will ensure that your particular changes get processed appropriately.

  • Is requesting a quote from your company non-committal and free?

Asking for a quote from us is free and also non-committal.

  • What items are within the quoted price?

Contingent on the kind of transport, all the prices include Value Added Tax, driver, coach, gasoline and parking.

  • Can I make catering arrangements on board?

Yes you can. Just highlight it in your quote request.

  • How do I book a coach or bus?

To make a reservation for a coach or bus, submit your quotes request. Once you make your choice on your quote, you can then make a non-committal booking. Your travel agent will take you through the entire process.

  • Can I cancel my reservation?

Cancelling your reservation is allowed. However, the cancellation periods are in the quotes and the charges they attract as well.

  • How do I pay for my reservation?

You place your booking via our website. You can pay using bank transfer, debit/credit card, Paypal, Maestro and Mastercard. Once you make your payments, you will receive an invoice including the VAT.